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Previous issue date: 2007-08-21 === This study focuses mainly on explaining the practices of large assembly companies in the
control of information, purchases, development of relationships with suppliers and logistical
raw material operations in the manufacture of vehicles. This subject is justified because of
the major challenges in identifying the best processes, improving and discussing the
technologies that contribute to the productivity and value added of the businesses.
Theoretically, it is based on works of distinguished authors who have studied the subject,
analyzing knowledge as applied to the most current information technology. This has been
an ideal source for the collection of necessary data in the development of this research
project. The research methodology was used to to analyze exploratory and investigative
objectives using the case study method. This methodology permitted the comparison of the
realty of the company with the theoretical knowledge from the specialized literature. During
this comparative study, it was perceived that the same concepts are applied, with the
appropriate technology, to the internal processes of each company in relation to the culture,
tradition, geographic location, origin and other factors as well. It was concluded that the
development of information technology is a very important factor in the creation of new work
processes directed toward improved efficiency and effectiveness. The choice of objectives,
the theoretical reference and research within the companies, provided a glimpse of the
predominant practices and a comparison of the different applications of work methodologies
in the internal and external processes in the companies. === Constituiu o foco deste trabalho a elucida??o das pr?ticas reinantes nas grandes empresas
montadoras no controle de informa??es, compras, identifica??o, desenvolvimento e rela??es
com fornecedores e a opera??o log?stica de mat?rias-primas para a fabrica??o de ve?culos
automotores. Este tema se justifica pelo grande desafio em identificar os melhores processos,
melhorar e discutir tecnologias de forma a contribuir para a produtividade das empresas
agregando valor aos neg?cios. O referencial te?rico est? baseado em autores mais destacados
na explora??o do tema, tratando o conhecimento e aplica??o da Tecnologia da Informa??o
mais atual, consistindo em fonte ideal de coleta de dados necess?ria ao desenvolvimento da
atividade de pesquisa. A metodologia usada foi a pesquisa com fins explorat?rio/investigativo
atrav?s de estudo de caso. Essa metodologia permitiu comparar a realidade de cada empresa
pesquisada e o conhecimento te?rico da literatura especializada sobre o assunto. Durante o
estudo comparativo, percebeu-se que s?o usados os mesmos conceitos havendo uma
adequa??o da tecnologia dispon?vel aos processos internos empregados em cada empresa em
fun??o da cultura, tradi??o, localiza??o geogr?fica, origem e outros fatores. Foi conclu?do que
a Tecnologia da Informa??o contribui estrategicamente para o aprimoramento e a cria??o de
novos processos de trabalho voltados para a efici?ncia e a efic?cia. A escolha dos objetivos, o
referencial te?rico e as pesquisas nas empresas permitiram vislumbrar as pr?ticas reinantes e
comparar as diferentes aplica??es de metodologias de trabalho nos processos internos e
externos ?s empresas.
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