Informação, aprendizagem e criação do conhecimento em comunidades de prática: um estudo de caso

=== This research aimed to investigate the functioning of communities of practice, considering the following aspects: information processing, learning and creation of tacit knowledge. The investigation was made in Service Desk Microcity, mediumsized company with a high level of computerization, whi...

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Bibliographic Details
Main Author: Maria das Gracas de Pinho Tavares
Other Authors: Isis Paim
Format: Others
Language:Portuguese
Published: Universidade Federal de Minas Gerais 2011
Online Access:http://hdl.handle.net/1843/ECID-8KKJQG