Melhores resultados em termos de eficiência técnica: uma análise da importância das práticas de mensuração de desempenho em uma instituição pública estadual.

=== This research aims to understand the role of performance measurement practices as drivers of better results in terms of efficiency, and also proposes a roadmap that enables the prioritization of requirements to be considered in performance measurement, based on stakeholders involved and their d...

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Bibliographic Details
Main Author: Gustavo Horta Palhares
Other Authors: Noel Torres Junior
Format: Others
Language:Portuguese
Published: Universidade Federal de Minas Gerais 2012
Online Access:http://hdl.handle.net/1843/BUBD-92HHLN