Contribuições ao estudo do clima em serviços: um estudo de caso no setor hoteleiro a partir da perspectiva da linha de frente
Made available in DSpace on 2010-04-20T20:15:11Z (GMT). No. of bitstreams: 0 Previous issue date: 2001-12-19T00:00:00Z === This is an exploratory qualitative research, carried out in lhe service area, about the service climate theme. The dissertation which consists of a bibliographical review and...
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| Language: | Portuguese |
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2010
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| Online Access: | http://hdl.handle.net/10438/4944 |