The Role of Stakeholder Perceptions during IT-Enabled Change: An Investigation of Technology Frames of Reference in a Sales Process Innovation Project
The literature emphasizes the important role played by stakeholder perceptions in explaining success and failure of IT-enabled change efforts. However, our knowledge of how stakeholder perceptions evolve and interact with outcomes during change processes is still limited. Consequently, this study ad...
| Main Author: | |
|---|---|
| Format: | Others |
| Published: |
ScholarWorks @ Georgia State University
2010
|
| Subjects: | |
| Online Access: | http://scholarworks.gsu.edu/cis_diss/40 http://scholarworks.gsu.edu/cgi/viewcontent.cgi?article=1040&context=cis_diss |