The Role of Stakeholder Perceptions during IT-Enabled Change: An Investigation of Technology Frames of Reference in a Sales Process Innovation Project
The literature emphasizes the important role played by stakeholder perceptions in explaining success and failure of IT-enabled change efforts. However, our knowledge of how stakeholder perceptions evolve and interact with outcomes during change processes is still limited. Consequently, this study ad...
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| Format: | Others |
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Digital Archive @ GSU
2010
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| Online Access: | http://digitalarchive.gsu.edu/cis_diss/40 http://digitalarchive.gsu.edu/cgi/viewcontent.cgi?article=1040&context=cis_diss |