Re-Engineering the Operational System to Enhance the Customer Orientation of a Mid-Size Firm: A Field Study.
The operational advantages of a pull system are very well documented. These advantages include not only operational efficiency and quality, but also the enhancement of the customer oriented of the organization. The objective of this field study is to examine the applicability and potential advantage...
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| Format: | Others |
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Digital Commons @ East Tennessee State University
2002
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| Online Access: | https://dc.etsu.edu/etd/641 https://dc.etsu.edu/cgi/viewcontent.cgi?article=1798&context=etd |