The Effects of Matching Post-transgression Accounts to Targets' Preferences
<p>Previous research into accounts--the statements that people make to explain undesirable behavior--has looked at either the target's reactions to accounts or the transgressors' account strategies, but has not looked at these together. In four studies, participants were assigned to...
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2013
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| Online Access: | http://hdl.handle.net/10161/7220 |