Quality management practices in the south east Asian airlines' operations function
Despite the recent Asian economics crisis (1997-1998), air traffic volumes in Asia- Pacific will continue to grow over the next decade. As the market is becoming more and more attractive, the competition amongst the airlines operating in the region has challenged the Southeast Asian carriers. The de...
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| Language: | en |
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Cranfield University
2010
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| Online Access: | http://hdl.handle.net/1826/4148 |