電子商務與自有品牌的關係

• Main Authors: 林宏澤, Lin, Hong Tse
• Language: 中文
• Published: 國立政治大學
• Subjects: 電子商務; 自有品牌; OBM; E-commerce; Original Brand
• Online Access: http://thesis.lib.nccu.edu.tw/cgi-bin/cdrfb3/gsweb.cgi?o=dstdcdr&i=sid=%22G0104351007%22.

近年來，台灣許多採用OEM模式的中小企業，都尋求透過電子商務的幫助，往自有品牌的經營模式發展。並且，從許多公司都積極建立自己的公司網站，就不難看出，公司紛紛將資源投入在電子商務能力的發展中。 學術上，對於電子商務對中小企業的幫助，多有討論。有些學者認為，電子商務由於能夠降低公司與客戶的溝通成本，並且不受時空的限制，因此是中小企業追上大型競爭對手的絕佳機會。然而也有些學者認為，電子商務由於資訊更加透明，會加劇競爭，因此對於中小企業並不一定有利。除此之外，過去對於電子商務的研究，多集中在對於公司的利潤、成本管控、存貨管控或是顧客忠誠度的建立之上，少有對於自有品牌建立方面的研究。 因此，本研究目的主要希望透過量化實證研究的方式，分析公司電子商務能力，與自有品牌績效之間的關係，並且同時希望能夠探討，在何種情況之下，電子商務對於自有品牌的建立會有更大的幫助。 本研究結果發現，公司的電子商務能力，與自有品牌的績效存在著正向的關係。同時，公司的顧客導向，對於上述的關係，會產生正向的干擾。並且，傳統產業的公司，在使用電子商務建立自有品牌上，有較好的效果。 === In recent years, many OEM SMEs in Taiwan are striving to build their own brand through E-commerce. The fact that lots of these firms are building their own website, shows that they are engaging a huge amount of company resources in developing their E-commerce capability. In previous literatures, scholars have argued about whether E-commerce is a chance to SMEs. On the one hand, some proposed that E-commerce reduce the communication cost between firms and their customers, so it is a chance for SMEs to match up with their big competitors. On the other hand, however, some also concerned that E-commerce will make the competition more severe through providing information transparency, and thus E-commerce may not be that promising for SMEs. Previous studies on E-commerce focus mostly on its effect on profit generating, cost reducing, inventory managing and customer loyalty building for the firm. Researches on the effect of E-commerce to help building own brand manufacturing business model are still limited. Thus, the main purpose of this study is to assess the relationship between E-commerce capability, and own brand building performance through an empirical analysis. And also, try to identify the factors that modify this relationship. Our result shows that, a positive relationship exists between E-commerce capability of a firm and its own brand performance. Also, customer orientation of a firm positively modifies this relationship. Finally, E-commerce contribute more to own brand building in traditional manufacturing industry than in high-tech manufacturing industry.