專案型組織文化之情境配適與轉型

• Main Authors: 呂相賢, Lu, Hsiang Hsien
• Language: 中文
• Published: 國立政治大學
• Subjects: 專案型組織; 競值架構; 文化配適; 文化轉型; Project-Based Organization; Competing Values Framework; Cultural Fit; Culture Transformation
• Online Access: http://thesis.lib.nccu.edu.tw/cgi-bin/cdrfb3/gsweb.cgi?o=dstdcdr&i=sid=%22G0099355035%22.

21世紀「知識」成為各國經濟發展之主要驅動力，企業更多採專案型組織運作以靈活應變，如何有效管理知識工作者也使企業文化愈受重視。專案型組織因知識工作者增加、多角化跨入新業務型態而有文化轉型需求。本研究欲探討專案型組織於傳統營建工程、知識密集服務、複雜產品系統三種業務類型下之配適文化與轉型模式。藉由蒐集個案公司Kyowa Exeo和IBM官方資料與高階主管談論文化之內容進行文化元素篩選，經競值架構特質表檢驗後，得出應變型文化、家族型文化、市場型文化、階層型文化四種文化類型之佔比，依此繪製舊文化暨新文化之文化剖面圖以進行文化配適與轉型討論。本研究貢獻為專案型組織分類、專案型組織文化情境配適表與文化轉型模式，並確認「家族型文化」於三類專案型組織配適文化中皆為重要元素。後續研究可繼續完善專案型組織文化情境配適表，驗證家族型文化在知識經濟時代對於專案型組織之重要性。 === In the 21st century, “Knowledge” becomes the driving force of economic development all over the world. More and more enterprises choose to change their structure to project-based organization in order to achieve flexibility. Corporate culture is getting more important for enterprises to manage knowledge workers. The demand of culture transformation in project-based organization is derived from the phenomenon of booming knowledge worker population and the strategy of diversification into new business. This study aims to explore the most suitable kinds of organizational culture for three different types of project-based organization, including traditional construction, knowledge-intensive business service, and complex product and system, and discuss the process of the culture transformation. The initial data bank of cultural elements is selected from official information, culture-related comment from senior managers (Kyowa Exeo and IBM). These elements are sorted into four kinds of organization cultures by the characteristic table of Competing Values Framework: Adhocracy culture, Clan culture, Market culture and Hierarchy culture. Two cases are studied in details by grouping their cultural elements in accordance to the four cultural categories. The percentage of each culture of Competing Values Framework is calculated and the culture profile of initial culture and new culture are drawn for in–depth discussion of cultural fit and culture transformation. The contributions of this research are the classification of project-based organization, and their most suitable cultures and culture transformation model. Besides, “Clan culture” is a critical element towards all three types of project-based organization. Follow-up research can improve the effectiveness of cultural fit table of project-based organization and verify the significance of Clan culture for project-based organization in the era of knowledge economy.