Comment organiser la pérennisation et le partage des connaissances dans un environnement international entre le centre de technologie et les bureaux d'études ?

• Main Author: Fraslin, Marie
• Language: English
• Published: Université de Grenoble 2013
• Subjects: [SHS:EDU] Humanities and Social Sciences/Education; [SHS:EDU] Sciences de l'Homme et Société/Education; International and 'scattered context'; R&D communities; Information and Knowledge Management; Global collaboration; Web 2.0; General digital collaborative platform
• Online Access: http://tel.archives-ouvertes.fr/tel-00957898; http://tel.archives-ouvertes.fr/docs/00/95/78/98/PDF/30262_FRASLIN_2013_diffusion.pdf

In this dissertation, we explore the potential of a forum to support collaboration and knowledge sharing among Virtual Communities of practice. We thus propose a coding scheme based on the Rainbow model and test it in order to analyze the content of two forums of R&D VcoP. We demonstrate that a forum supports asynchronous argumentative activities and thus enhances global collaboration and knowledge sharing among R&D VcoP members. We then propose an enriched model based on the work of Line Dube and tested it to characterize the R&D VcoP studied. We prove that the community configuration has a direct impact on the online dynamic of the community. We point out the main factors that play a key role in fostering online collaboration and knowledge sharing between R&D Virtual community members.