Developing a training program for civil service employees : a model training program for the Socialist People's Libyan Arab Jamahiriya

• Main Author: Zarrugh, Omar Salem
• Other Authors: Draper, Wallace D.
• Format: Others
• Published: 2011
• Subjects: Civil service > Libya.
• Online Access: http://cardinalscholar.bsu.edu/handle/handle/182209; http://liblink.bsu.edu/uhtbin/catkey/251872

The purpose of this study was to develop a training program for civil service employees in the Socialist People's Libyan Arab Jamahiriya. The intent was to investigate the effectiveness of recent training programs and to discover the training needs upon which a new and possibly stronger training program for civil service employees could be developed to be used by the Institute of Public Administration in Jamahiriya.Five research questions provided direction for this study which had as its sample 120 civil service employees of various educational, professional, and training backgrounds in Libya. Descriptive statistics were used in analyzing the raw data obtained from questionnaire responses. The questionnaire consisted of fifteen questions pertaining to the nature and importance of employee training, the elements of an effective training program, the role and responsibilities of a trainer, types of training programs, and evaluation methods of civil service employee training programs. A Likert Scale was utilized to determine the degree of agreement or disagreement with each statement included in the questionnaire.The results of the study indicated that:1. a master plan for organizing and supervising training programs is needed2. training programs should be built after identifying the training needs3. training should relate to job responsibilities4. trainees should be employed in the areas in which they received training5. management and supervisors need to develop further skills and increase their knowledge to assist employees6. the development of a central training unit for planning, organizing, supervising and controlling training policies on the national level is neededA review of the data led to the following conclusions with regard to the development of effective training programs:Effective training programs must include skillful and knowledgeable trainers, proper trainee selection, proper implementation of on-the-job and off-the-job training, sufficient planning and time scheduling, use of effective training methods/techniques, up-to-date materials, a proper learning environment, and an evaluation tool to assess program and trainer/trainee strengths and weaknesses.