An exploratory study of the influences on and content of communication between retirement housing providers and retirees who are their potential customers

This study was designed to investigate influences on and content of communication between retirement housing providers and retirees who are their potential customers. This included communications: 1) prior to deciding on a retirement apartment, 2) the actual deciding process, and 3) postpurchase inf...

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Bibliographic Details
Main Author: Millage, Philip J.
Other Authors: McElhinney, James H.
Format: Others
Published: 2011
Subjects:
Online Access:http://cardinalscholar.bsu.edu/handle/handle/178534
http://liblink.bsu.edu/uhtbin/catkey/720390