IS-implementation: a tri-motors theory of organizational change. Case study of how an IT-enabled process of organizational change because of the presence of a teleological, life-cycle, and dialectical motor unfolds within a Dutch government organization.

• Main Author: Winkel, Geellis
• Other Authors: Smallman, Clive
• Language: en
• Published: University of Bradford 2011
• Subjects: IT-enabled organizational change; Process theory; Tri-motors ideal-type process theory; Teleological motor; Life-cycle motor; Dialectical motor; Template matching; Case study; Qualitative research; IS implementation
• Online Access: http://hdl.handle.net/10454/5203

The reason for the study is that IT-enabled organizational change processes such as information system implementations have high costs and disappointing results. Studies to identify causes of the mentioned failures are mainly based on a variance approach. This study applies another approach which is not yet performed in this field of research and affects several themes. Based on a process approach data is compared with ideal-process theories to identify the generative mechanisms causing the unfolding of the process. Thus, the study identifies a recipe and not the ingredients.