The Ins and Outs of Change of Shift Handoffs between Nurses: A Communication Challenge

Background: Communication breakdowns have been identified as a source of problems in complex work settings such as hospital-based healthcare. Methods: The authors conducted a multi-method study of change of shift handoffs between nurses, including interviews, survey, audio taping and direct observat...

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Bibliographic Details
Main Authors: Carroll, John Stephen (Contributor), Williams, Michele (Author), Gallivan, Theresa M. (Author)
Other Authors: Sloan School of Management (Contributor), Carroll, John (Contributor)
Format: Article
Language:English
Published: BMJ Publishing Group, 2013-03-12T14:00:57Z.
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