The Ins and Outs of Change of Shift Handoffs between Nurses: A Communication Challenge
Background: Communication breakdowns have been identified as a source of problems in complex work settings such as hospital-based healthcare. Methods: The authors conducted a multi-method study of change of shift handoffs between nurses, including interviews, survey, audio taping and direct observat...
Main Authors: | Carroll, John Stephen (Contributor), Williams, Michele (Author), Gallivan, Theresa M. (Author) |
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Other Authors: | Sloan School of Management (Contributor), Carroll, John (Contributor) |
Format: | Article |
Language: | English |
Published: |
BMJ Publishing Group,
2013-03-12T14:00:57Z.
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Subjects: | |
Online Access: | Get fulltext |
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