Interplay between Telecommunications and Face-to-Face Interactions: A Study Using Mobile Phone Data

In this study we analyze one year of anonymized telecommunications data for over one million customers from a large European cellphone operator, and we investigate the relationship between people's calls and their physical location. We discover that more than 90% of users who have called each o...

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Bibliographic Details
Main Authors: Calabrese, Francesco (Contributor), Smoreda, Zbigniew (Author), Blondel, Vincent D. (Contributor), Ratti, Carlo (Contributor)
Other Authors: Massachusetts Institute of Technology. Department of Urban Studies and Planning (Contributor), Massachusetts Institute of Technology. Laboratory for Information and Decision Systems (Contributor), Massachusetts Institute of Technology. SENSEable City Laboratory (Contributor)
Format: Article
Language:English
Published: Public Library of Science, 2011-10-03T21:07:29Z.
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Summary:In this study we analyze one year of anonymized telecommunications data for over one million customers from a large European cellphone operator, and we investigate the relationship between people's calls and their physical location. We discover that more than 90% of users who have called each other have also shared the same space (cell tower), even if they live far apart. Moreover, we find that close to 70% of users who call each other frequently (at least once per month on average) have shared the same space at the same time - an instance that we call co-location. Co-locations appear indicative of coordination calls, which occur just before face-to-face meetings. Their number is highly predictable based on the amount of calls between two users and the distance between their home locations - suggesting a new way to quantify the interplay between telecommunications and face-to-face interactions.
AT & T Foundation
National Science Foundation (U.S.) (grant number 0735956)
Singapore-MIT Alliance for Research and Technology
General Electric Company
Volkswagen Foundation
IBM Research
Orange Labs (France)
France. Société Nationale des Chemins de fer français
Ente nazionale per l'energia elettrica