Kepuasan pelanggan dalaman terhadap fasiliti fizikal dan perkhidmatan di kompleks sukan UTM

Internal customer satisfaction is considered one of the most important sources for the well being of an organization. It is found that there is limited study on internal customer satisfaction on service or physical amenities in public sectors. Therefore, this study was done to investigate firstly, t...

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Bibliographic Details
Main Author: Mohd. Azlan, Siti Sarah (Author)
Format: Thesis
Published: 2009.
Subjects:
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