The impact of supervisory status on job satisfaction for hospitality and non-hospitality workers/ Maureen Snow Andrade, Doug Miller and Jonathan H. Westover
Job satisfaction contributes to organizational success. Workers in supervisory positions have stressful responsibilities and long working hours; however, they may also enjoy greater autonomy, higher salaries, and other advantages than non-supervisors. Hospitality workers, in particular, are subject...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Faculty of Hotel & Tourism Management, Universiti Teknologi MARA,
2021-06.
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| Subjects: | |
| Online Access: | Get fulltext View Fulltext in UiTM IR |
| LEADER | 01571 am a22001933u 4500 | ||
|---|---|---|---|
| 001 | 67508 | ||
| 042 | |a dc | ||
| 100 | 1 | 0 | |a Andrade, Maureen Snow |e author |
| 700 | 1 | 0 | |a Miller, Doug |e author |
| 700 | 1 | 0 | |a Westover, Jonathan H. |e author |
| 245 | 0 | 0 | |a The impact of supervisory status on job satisfaction for hospitality and non-hospitality workers/ Maureen Snow Andrade, Doug Miller and Jonathan H. Westover |
| 260 | |b Faculty of Hotel & Tourism Management, Universiti Teknologi MARA, |c 2021-06. | ||
| 856 | |z Get fulltext |u https://ir.uitm.edu.my/id/eprint/67508/1/67508.pdf | ||
| 856 | |z View Fulltext in UiTM IR |u https://ir.uitm.edu.my/id/eprint/67508/ | ||
| 520 | |a Job satisfaction contributes to organizational success. Workers in supervisory positions have stressful responsibilities and long working hours; however, they may also enjoy greater autonomy, higher salaries, and other advantages than non-supervisors. Hospitality workers, in particular, are subject to conditions that contribute to work-life conflict. This study compares job satisfaction for hospitality industry supervisors and non-supervisors as well as supervisors and non-supervisors in all occupations. Findings indicate that hotel industry supervisors are more satisfied than non-supervisors with some exceptions within specific hospitality occupations. Both hospitality supervisors and non-supervisors are less satisfied than their counterparts in all occupations. | ||
| 546 | |a en | ||
| 650 | 0 | 4 | |a Job satisfaction |
| 650 | 0 | 4 | |a Hospitality industry. Hotels, clubs, restaurants, etc. Food service |
| 655 | 7 | |a Article | |