Mastering software: gamification of a help system
All software applications provide some sort of help system to users but it is rarely used even if they get stuck. Instead, most users choose a trial and error approach which limits the learning about the software's capabilities and functionalities and can even result in inappropriate use. Curre...
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Auckland University of Technology,
2012-10-30T02:20:43Z.
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| Online Access: | Get fulltext |