Information and communication technology in Auckland hotels: context and impact

The aim of this study was to identify how Information and Communication Technology (ICT) affects business processes and service delivery within hotels and how ICT interacts with strategic issues confronting hotel managers. The areas of exploration were: 1) the business context of ICT; 2) the main ro...

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Bibliographic Details
Main Author: Cameron, Ann (Author)
Other Authors: Mason, David DM (Contributor), Poulston, Jill (Contributor)
Format: Others
Published: Auckland University of Technology, 2008-04-18T01:15:45Z.
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