Host-guest Encounters in a Tourist Destination: Exploring the Experiences of Sri Lankan Hospitality From a Foreign Tourist's Perspective
In tourism, hospitality is frequently viewed from a service encounter perspective - a perspective that reflects the role hospitality has in service encounters in hospitality businesses. From this perspective, hospitality is interpreted as a business activity, providing food, beverage, lodging and re...
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| Other Authors: | , , |
| Format: | Others |
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Auckland University of Technology,
2019-11-25T02:58:38Z.
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| Online Access: | Get fulltext |