Summary: | Instead of managing metadata in a content management system (CMS) for content delivery, this research uses an ontology to make use of augmented intelligence. Hence, the retrieval of specific information in a content delivery system (CDS) is provided by a concise metadata concept. Ontology-based metadata concepts can have advantages in comparison to taxonomy-based metadata concepts because of the possibilities they offer to display linked information. The creation of an ontology depends on the vendor’s system, the vendor’s approach and most importantly the particular use case. Due to the ontology modelling, a data transformation for an external CDS is needed. When working with different vendors, requirements and considerations need to be discussed because the outcome can add value to user experience. The goal of this research is to identify the advantages of an ontology system over metadata management in a CMS. These advantages can be extracted by opportunities offered by the ontology modelling and by the transformation process.
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