Dimensionality of interpersonal trust and its relationship to innovativeness

Companies striving for a competitive edge need to have insight into factors that best promote innovativeness. Our quantitative study explored the relationship between sub- dimensions of interpersonal trust and innovativeness on both lateral and vertical organisational levels. The convenience samplin...

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Bibliographic Details
Main Authors: Marita Heyns, Andrew Jearey
Format: Article
Language:English
Published: AOSIS 2013-07-01
Series:The Journal for Transdisciplinary Research in Southern Africa
Subjects:
Online Access:http://www.td-sa.net/index.php/td/article/view/223
Description
Summary:Companies striving for a competitive edge need to have insight into factors that best promote innovativeness. Our quantitative study explored the relationship between sub- dimensions of interpersonal trust and innovativeness on both lateral and vertical organisational levels. The convenience sampling technique (N=95) focused on the members of the maintenance and production teams of a division within a large petrochemical company. Data were gathered through previously validated, structured questionnaires. Research on the specific combination of sub-dimensions and organisational levels has, to the best of our knowledge, neither been linked within the same study, nor within a South African context, before. Results revealed practically significant positive correlations between several sub- dimensions of trust and innovativeness that can assist management in developing more focused strategies to develop a competitive edge. Keywords: Interpersonal trust, vertical trust, lateral trust, cognitive-based trust, affective-based trust, organisational innovativeness Disciplines: Organisational behaviour, Innovative studies, Business studies
ISSN:1817-4434
2415-2005