The Use of the Net Promoter Score (NPS) in an Outpatient Allergy and Pulmonary Clinic: An Innovative Look into Using Tablet-Based Tool vs Traditional Survey Method

The Use of the Net Promoter Score (NPS) in an Outpatient Allergy and Pulmonary Clinic: An Innovative Look into Using Tablet-Based Tool vs Traditional Survey Method

Abdullah Alismail,1,2,* Brett Schaeffer,2,* Andrea Oh,1 Saba Hamiduzzaman,3 Noha Daher,4 Hae-Young Song,2 Brian Furukawa,3 Laren D Tan1– 3 1Department of Cardiopulmonary Sciences, School of Allied Health Professions, Loma Linda University, Loma Linda, CA, USA; 2Department of Medicine, Scho...

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Bibliographic Details
Main Authors: Alismail A, Schaeffer B, Oh A, Hamiduzzaman S, Daher N, Song HY, Furukawa B, Tan LD
Format: Article
Language:English
Published: Dove Medical Press 2020-05-01
Series:Patient Related Outcome Measures
Subjects:
patient satisfaction
nps
net promoter score
Online Access:https://www.dovepress.com/the-use-of-the-net-promoter-score-nps-in-an-outpatient-allergy-and-pul-peer-reviewed-article-PROM

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https://www.dovepress.com/the-use-of-the-net-promoter-score-nps-in-an-outpatient-allergy-and-pul-peer-reviewed-article-PROM

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