| Summary: | The city of São Paulo, the most developed metropolis in Brazil, has become an attractive global hub. It currently has a population of approximately 21 million inhabitants in the metropolitan region. In recent years there has been a substantial increase in the number of inhabitants, a fact that brings a direct correlation to the low rates of urban mobility. Passenger transport is no longer offered with quality, often operating with low levels of comfort, especially during peak hours. The purpose of the research is to measure the number of passengers per m2 in the CPTM train operations, Coral line, in order to verify if the service is offered with quality to its users. The mathematical modeling used was the calculation of fleet sizing. The survey data indicated that the levels are on average nine passengers per square meter, acceptable levels, but well below the standards of developed countries.
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