Application of standardization tools to improve the performance of executive authorities
The article considers the issues of improving the quality of public services through the development of standardization. The establishment of standards not only for performance, but also for processes, including management processes, is a characteristic feature of modern standardization. And managem...
Main Authors: | Galina Nikolaevna Ivanova, Natal’ya Vital’evna Androsenko |
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Format: | Article |
Language: | English |
Published: |
Russian Academy of Sciences, Vologda Research Center
2014-11-01
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Series: | Economic and Social Changes: Facts, Trends, Forecast |
Subjects: | |
Online Access: | http://esc.vscc.ac.ru/article/592/full?_lang=en |
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