Application of standardization tools to improve the performance of executive authorities

The article considers the issues of improving the quality of public services through the development of standardization. The establishment of standards not only for performance, but also for processes, including management processes, is a characteristic feature of modern standardization. And managem...

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Bibliographic Details
Main Authors: Galina Nikolaevna Ivanova, Natal’ya Vital’evna Androsenko
Format: Article
Language:English
Published: Russian Academy of Sciences, Vologda Research Center 2014-11-01
Series:Economic and Social Changes: Facts, Trends, Forecast
Subjects:
Online Access:http://esc.vscc.ac.ru/article/592/full?_lang=en