Kepuasan nasabah terhadap kualitas pelayanan jasa pinjaman kredit usaha sektor peternakan pada PT. Bank Rakyat Indonesia (Persero), Tbk. Cabang Malang Jawa Timur
The purpose of this study was to analyze customer satisfaction on animal husbandry credit, and to analyze the most dominant factor that might influence customer satisfaction on the animal husbandry sector business loans in PT. Bank Rakyat Indonesia (Persero), Inc. branch of Malang, East Java. Data w...
Main Authors: | Erin Budi Wijayanti, Budi Hartono, Bambang Ali Nugroho |
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Format: | Article |
Language: | English |
Published: |
Fakultas Peternakan Universitas Brawijaya
2014-12-01
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Series: | Jurnal Ilmu-Ilmu Peternakan |
Online Access: | http://jiip.ub.ac.id/index.php/jiip/article/view/182 |
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