Critical Theory as a foundation for Pragmatic Information Systems Design

Critical Theory as a foundation for Pragmatic Information Systems Design

This paper considers how designers of information systems and end-user perspectives, communication models and linguistic behaviors differ. A critique of these differences is made by applying Habermas's communicative action principles. An empirical study of human-human information seeking, based...

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Bibliographic Details
Main Author: Gerald Benoît
Format: Article
Language:English
Published: University of Borås 2001-01-01
Series:Information Research: An International Electronic Journal
Subjects:
information systems
end-user perspectives
communication models
linguistic behaviour
Habermas
communicative action
information seeking
computerized information systems
Online Access:http://informationr.net/ir/6-2/paper98.html
Description
Summary:This paper considers how designers of information systems and end-user perspectives, communication models and linguistic behaviors differ. A critique of these differences is made by applying Habermas's communicative action principles. An empirical study of human-human information seeking, based on those principles, indicates which behaviors are predictors of successful interactions and so are candidate behaviors may be integrated into computerized information systems.
ISSN:1368-1613

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