Pengukuran Tingkat Kepuasan Pengguna Jasa Angkutan Udara Terhadap Kinerja Penanganan Bagasi pada Maskapai Penerbangan PT.X di Bandara Husein Sastranegara – Bandung
Ground handling is the activity of the airline in term of service to passengers, baggage, cargo, and post, using certain supporting equipments for aircraft movement in the airport (origin and destination). This study aimed to measure the level of satisfaction (perception and expectation) of the pass...
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| Format: | Article |
| Language: | English |
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Air Transportation Research and Development Center
2014-12-01
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| Series: | Warta Ardhia: Jurnal Perhubungan Udara |
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| Online Access: | http://www.wartaardhia.com/index.php/wartaardhia/article/view/251 |