THE ORIGINS OF THE CASHLESS SOCIETY: CASH DISPENSERS, DIRECT TO ACCOUNT PAYMENTS AND THE DEVELOPMENT OF ON-LINE REAL-TIME NETWORKS, C.1965-1985

This article explores the technological choices made at the dawn of the massification of retail finance. We describe and analyze the early development of electronic banking and the foundations of the cashless society through the experiences of organizations with similar governance in two different...

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Main Authors: Bernardo Bátiz-Lazo, Tobias Karlsson, Björn Thodenius
Format: Article
Language:English
Published: Economic & Business History Society 2014-06-01
Series:Essays in Economic and Business History
Online Access:http://ebhsoc.org/journal/index.php/ebhs/article/view/236
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spelling doaj-fa28939717234df3bd6b9e86fb9334bc2020-11-25T02:50:27ZengEconomic & Business History SocietyEssays in Economic and Business History0896-226X2014-06-01321THE ORIGINS OF THE CASHLESS SOCIETY: CASH DISPENSERS, DIRECT TO ACCOUNT PAYMENTS AND THE DEVELOPMENT OF ON-LINE REAL-TIME NETWORKS, C.1965-1985Bernardo Bátiz-LazoTobias KarlssonBjörn Thodenius This article explores the technological choices made at the dawn of the massification of retail finance. We describe and analyze the early development of electronic banking and the foundations of the cashless society through the experiences of organizations with similar governance in two different competitive environments — Swedish and British savings banks. We document how the adoption of direct-to-account wage deposits and the subsequent deployment of networks of cash dispensers interacted with the adoption of on-line real-time (OLRT) computing, and distinguish on- line and OLRT communication as distinct stages in the evolution of computer networks. We emphasize the role of middle managers in the selection of alternative technologies and show how delivering a cashless society proved more difficult than anticipated. http://ebhsoc.org/journal/index.php/ebhs/article/view/236
collection DOAJ
language English
format Article
sources DOAJ
author Bernardo Bátiz-Lazo
Tobias Karlsson
Björn Thodenius
spellingShingle Bernardo Bátiz-Lazo
Tobias Karlsson
Björn Thodenius
THE ORIGINS OF THE CASHLESS SOCIETY: CASH DISPENSERS, DIRECT TO ACCOUNT PAYMENTS AND THE DEVELOPMENT OF ON-LINE REAL-TIME NETWORKS, C.1965-1985
Essays in Economic and Business History
author_facet Bernardo Bátiz-Lazo
Tobias Karlsson
Björn Thodenius
author_sort Bernardo Bátiz-Lazo
title THE ORIGINS OF THE CASHLESS SOCIETY: CASH DISPENSERS, DIRECT TO ACCOUNT PAYMENTS AND THE DEVELOPMENT OF ON-LINE REAL-TIME NETWORKS, C.1965-1985
title_short THE ORIGINS OF THE CASHLESS SOCIETY: CASH DISPENSERS, DIRECT TO ACCOUNT PAYMENTS AND THE DEVELOPMENT OF ON-LINE REAL-TIME NETWORKS, C.1965-1985
title_full THE ORIGINS OF THE CASHLESS SOCIETY: CASH DISPENSERS, DIRECT TO ACCOUNT PAYMENTS AND THE DEVELOPMENT OF ON-LINE REAL-TIME NETWORKS, C.1965-1985
title_fullStr THE ORIGINS OF THE CASHLESS SOCIETY: CASH DISPENSERS, DIRECT TO ACCOUNT PAYMENTS AND THE DEVELOPMENT OF ON-LINE REAL-TIME NETWORKS, C.1965-1985
title_full_unstemmed THE ORIGINS OF THE CASHLESS SOCIETY: CASH DISPENSERS, DIRECT TO ACCOUNT PAYMENTS AND THE DEVELOPMENT OF ON-LINE REAL-TIME NETWORKS, C.1965-1985
title_sort origins of the cashless society: cash dispensers, direct to account payments and the development of on-line real-time networks, c.1965-1985
publisher Economic & Business History Society
series Essays in Economic and Business History
issn 0896-226X
publishDate 2014-06-01
description This article explores the technological choices made at the dawn of the massification of retail finance. We describe and analyze the early development of electronic banking and the foundations of the cashless society through the experiences of organizations with similar governance in two different competitive environments — Swedish and British savings banks. We document how the adoption of direct-to-account wage deposits and the subsequent deployment of networks of cash dispensers interacted with the adoption of on-line real-time (OLRT) computing, and distinguish on- line and OLRT communication as distinct stages in the evolution of computer networks. We emphasize the role of middle managers in the selection of alternative technologies and show how delivering a cashless society proved more difficult than anticipated.
url http://ebhsoc.org/journal/index.php/ebhs/article/view/236
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