Quality of urban public transport websites according to extent of provided information

Quality of urban public transport websites according to extent of provided information

This paper is based on the analysis of websites of Urban Public Transport (UPT) made in different states. The paper proposes a standard of ‘minimal information websites content’ named as ‘Passenger Friendly Web’. Information content is divided into a set of elements. Their weights are determined by...

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Bibliographic Details
Main Authors: Josef Bulíček, Pavel Drdla
Format: Article
Language:English
Published: Vilnius Gediminas Technical University 2015-06-01
Series:Transport
Subjects:
AHP method
customer
information system
mass passenger public transport
respondent survey
quality of passenger carriage
Online Access:https://journals.vgtu.lt/index.php/Transport/article/view/1775
Description
Summary:This paper is based on the analysis of websites of Urban Public Transport (UPT) made in different states. The paper proposes a standard of ‘minimal information websites content’ named as ‘Passenger Friendly Web’. Information content is divided into a set of elements. Their weights are determined by expert evaluation with the support of mathematics, especially of Saaty’s Method. Possibilities for future research are also regarded. Results can be applied to all Internet websites of UPT.
ISSN:1648-4142
1648-3480

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