Case study on the application of quality tools in service level Management

Bibliographic Details
Main Authors:	Pedro Vieira Souza Santos, Thamires Camila Tavares de Oliveira
Format:	Article
Language:	English
Published:	Institute of Technology and Education Galileo da Amazônia 2019-03-01
Series:	ITEGAM-JETIA
Online Access:	https://itegam-jetia.org/journal/index.php/jetia/article/view/313

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spelling	doaj-f7fdeedc958348599f604b68033bd4f22020-11-25T03:23:32ZengInstitute of Technology and Education Galileo da AmazôniaITEGAM-JETIA2447-02282019-03-01517Case study on the application of quality tools in service level Management Pedro Vieira Souza Santos Thamires Camila Tavares de Oliveira https://itegam-jetia.org/journal/index.php/jetia/article/view/313
collection	DOAJ
language	English
format	Article
sources	DOAJ
author	Pedro Vieira Souza Santos Thamires Camila Tavares de Oliveira
spellingShingle	Pedro Vieira Souza Santos Thamires Camila Tavares de Oliveira Case study on the application of quality tools in service level Management ITEGAM-JETIA
author_facet	Pedro Vieira Souza Santos Thamires Camila Tavares de Oliveira
author_sort	Pedro Vieira Souza Santos
title	Case study on the application of quality tools in service level Management
title_short	Case study on the application of quality tools in service level Management
title_full	Case study on the application of quality tools in service level Management
title_fullStr	Case study on the application of quality tools in service level Management
title_full_unstemmed	Case study on the application of quality tools in service level Management
title_sort	case study on the application of quality tools in service level management
publisher	Institute of Technology and Education Galileo da Amazônia
series	ITEGAM-JETIA
issn	2447-0228
publishDate	2019-03-01
url	https://itegam-jetia.org/journal/index.php/jetia/article/view/313
work_keys_str_mv	AT pedrovieirasouzasantos casestudyontheapplicationofqualitytoolsinservicelevelmanagement AT thamirescamilatavaresdeoliveira casestudyontheapplicationofqualitytoolsinservicelevelmanagement
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Case study on the application of quality tools in service level Management

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