Optimization of the Bugs Classification of the Ticketing System in Software Development: a Study Case

Computer bug elimination is an important phase in the software development process. A ticketing system is usually used to classify the identified bug type and to assign a suitable developer. This system is handled manually and error prone. This paper proposes a new bug classification method using th...

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Bibliographic Details
Main Authors: Danar Ardhito, Abba Suganda Girsang
Format: Article
Language:English
Published: Bina Nusantara University 2016-10-01
Series:CommIT Journal
Subjects:
Online Access:https://journal.binus.ac.id/index.php/commit/article/view/1670

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