Quality management at a hospital's nursing service Administración de la calidad en un servicio de enfermería en un hospital Gerenciamento da qualidade em um serviço de enfermagem hospitalar

The study aimed to know the opinion of nurses in relation to the Quality Management implemented in a hospital service. This is an exploratory and descriptive study carried out with a sample of 17 individuals. The main results, among the 14 principles of quality, reveal that the seventh principle &qu...

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Bibliographic Details
Main Authors: Elyrose Sousa Brito Rocha, Maria Auxiliadora Trevizan
Format: Article
Language:English
Published: Universidade de São Paulo 2009-04-01
Series:Revista Latino-Americana de Enfermagem
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-11692009000200016