Quality management at a hospital's nursing service Administración de la calidad en un servicio de enfermería en un hospital Gerenciamento da qualidade em um serviço de enfermagem hospitalar
The study aimed to know the opinion of nurses in relation to the Quality Management implemented in a hospital service. This is an exploratory and descriptive study carried out with a sample of 17 individuals. The main results, among the 14 principles of quality, reveal that the seventh principle &qu...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Universidade de São Paulo
2009-04-01
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Series: | Revista Latino-Americana de Enfermagem |
Subjects: | |
Online Access: | http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-11692009000200016 |