Banking system process management enhanced by technology upgrades

• Main Author: Norbert Hodza
• Format: Article
• Language: English
• Published: Czech Society of Systems Integration 2018-07-01
• Series: Journal of Systems Integration
• Subjects: business process; process management; process reengineering; automated teller machine (ATM); point of sale (POS); process driven organization; 5G networks; banking system
• Online Access: http://www.si-journal.org/index.php/JSI/article/viewFile/350/181178188

Paper analyses possibilities of upcoming technologies for banking systems and what changing for end users it means. Current processes in banking systems relates on human controlled triggers or pre-defined behavioral responses. Possibility of usage is strictly limited against banking host system, its connection speed and overall performance of infrastructure. New technology in networks (5G) will bring new age for live fraud detection systems, remote banking branch in front of the ATM or changing cardholder bank account limit just using POS terminal. Change of existing processes driven by technology increase variety of use, brings new banking products into human live. Banking products industry should recognize new possibilities of technology and enhance adaptability for application support.