Development of a Relationship Quality Measurement Instrument for Casual Dining Restaurants

This study seeks to develop a relationship quality measurement too that can be used in casual or family dining restaurants. This study also identifies factors that contribute to the establishment of relationship quality in casual dining / family restaurants. The measurement instrument can be used to...

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Bibliographic Details
Main Authors: Sisa Ngcwangu, Sindisiwe Phulile Vibetti, Joseph Robert Roberson
Format: Article
Language:English
Published: AfricaJournals 2020-09-01
Series:African Journal of Hospitality, Tourism and Leisure
Subjects:
Online Access:https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_21_9_4__698-716.pdf