Public Services between the Citizen’s Need and the Possibilities of the Administration
This paper aims at the balance between the citizen and the public authorities with public services as an interface. Public services place themselves at the crossroads of many elements such as: needs of the citizen, social need, public will, public resources, private availability, and civic sense. Wi...
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Online Access: | https://doi.org/10.2478/hjbpa-2018-0010 |
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doaj-f28736b3c0864dfcb4fa8abc03cca4e12021-09-06T19:22:18ZengSciendoHolistica2067-97852018-08-0192233410.2478/hjbpa-2018-0010hjbpa-2018-0010Public Services between the Citizen’s Need and the Possibilities of the AdministrationGrigorescu Adriana0National University of Political Studies and Public Administration, Bucharest, Romania; Correspondent Member of the Academy of Romanian ScientistsThis paper aims at the balance between the citizen and the public authorities with public services as an interface. Public services place themselves at the crossroads of many elements such as: needs of the citizen, social need, public will, public resources, private availability, and civic sense. Without claiming to have identified all factors that converge to defining / structuring the public services (PS) / services of general interest (SGI), the paper tried to highlight some of the most important.https://doi.org/10.2478/hjbpa-2018-0010public servicescitizen expectationpublic capacityqualitym31m10d91l32 |
collection |
DOAJ |
language |
English |
format |
Article |
sources |
DOAJ |
author |
Grigorescu Adriana |
spellingShingle |
Grigorescu Adriana Public Services between the Citizen’s Need and the Possibilities of the Administration Holistica public services citizen expectation public capacity quality m31 m10 d91 l32 |
author_facet |
Grigorescu Adriana |
author_sort |
Grigorescu Adriana |
title |
Public Services between the Citizen’s Need and the Possibilities of the Administration |
title_short |
Public Services between the Citizen’s Need and the Possibilities of the Administration |
title_full |
Public Services between the Citizen’s Need and the Possibilities of the Administration |
title_fullStr |
Public Services between the Citizen’s Need and the Possibilities of the Administration |
title_full_unstemmed |
Public Services between the Citizen’s Need and the Possibilities of the Administration |
title_sort |
public services between the citizen’s need and the possibilities of the administration |
publisher |
Sciendo |
series |
Holistica |
issn |
2067-9785 |
publishDate |
2018-08-01 |
description |
This paper aims at the balance between the citizen and the public authorities with public services as an interface. Public services place themselves at the crossroads of many elements such as: needs of the citizen, social need, public will, public resources, private availability, and civic sense. Without claiming to have identified all factors that converge to defining / structuring the public services (PS) / services of general interest (SGI), the paper tried to highlight some of the most important. |
topic |
public services citizen expectation public capacity quality m31 m10 d91 l32 |
url |
https://doi.org/10.2478/hjbpa-2018-0010 |
work_keys_str_mv |
AT grigorescuadriana publicservicesbetweenthecitizensneedandthepossibilitiesoftheadministration |
_version_ |
1717772311647485952 |