Communication and Relational Ties in Inter-Professional Teams in Norwegian Specialized Health Care: A Multicentre Study of Relational Coordination

Introduction: The delivery of integrated care depends on the quality of communication and relationships among health-care professionals in inter-professional teams. The main aim of this study was to investigate individual and team communication and relational ties of teams in specific care processes...

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Bibliographic Details
Main Authors: Merethe Hustoft, Øystein Hetlevik, Jörg Aßmus, Sverre Størkson, Sturla Gjesdal, Eva Biringer
Format: Article
Language:English
Published: Ubiquity Press 2018-04-01
Series:International Journal of Integrated Care
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Online Access:https://www.ijic.org/articles/3432
Description
Summary:Introduction: The delivery of integrated care depends on the quality of communication and relationships among health-care professionals in inter-professional teams. The main aim of this study was to investigate individual and team communication and relational ties of teams in specific care processes within specialized health care. Methods: This cross-sectional multi-centre study used data from six somatic hospitals and six psychiatric units (N = 263 [response rate, 52%], 23 care processes) using a Norwegian version of the Relational Coordination Survey. We employed linear mixed-effect regression models and one-way analyses of variance. Results: The mean (standard deviation) relational coordination total score ranged from 4.5 (0.33) to 2.7 (0.50). The communication and relationship sub-scale scores were significantly higher within similar functional groups than between contrasting functional groups ('P' < .05). Written clinical procedures were significantly associated with higher communication scores ('P' < .05). The proportion of women in a team was associated with higher communication and relationship scores ('P' < .05). Conclusion: The Relational Coordination Survey shows a marked variation in team functions within inter-professional teams in specialized health-care settings. Further research is needed to determine the reasons for these variations.
ISSN:1568-4156