The Performance Management Design in Public Hospitals: A Case Study

• Main Author: Krupička Josef
• Format: Article
• Language: English
• Published: Sciendo 2021-06-01
• Series: NISPAcee Journal of Public Administration and Policy
• Subjects: performance management; performance measurement; public hospital; czech republic; healthcare management
• Online Access: https://doi.org/10.2478/nispa-2021-0005

In response to the growing pressure on public budgets, many countries introduced various private-sector-inspired management practices to improve the performance of publicly funded health systems. Regardless, the non-negligible share of health-care spending is still considered wasteful, and the search for efficiency gains in healthcare is still relevant. The relevance even increases in the context of events related to the outbreak of the coronavirus disease in 2020, presenting new challenges for performance management in hospitals. Considering the gaps between the environmental settings of various countries, a finding of one universal theory of effective hospital management is unlikely. The contextual examination of hospital management on the national level and knowledge-sharing is then a more suitable approach to aid the practitioners in search of the most appropriate mix of management practices.