Volume, benefits and factors that influence inter-municipal ICT cooperation in relation to ICT-related social services and healthcare services

Information and communication technology (ICT) has become an integral part of the daily municipal administration, production and development of municipal services. Social services and health care account for ≥ 50% of municipal ICT expenditure. Municipalities operate and develop their ICT activities...

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Main Authors: Ari Juhani Helin, Tomi Dahlberg
Format: Article
Language:English
Published: Finnish Social and Health Informatics Association 2017-11-01
Series:Finnish Journal of eHealth and eWelfare
Subjects:
Online Access:https://journal.fi/finjehew/article/view/61065
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spelling doaj-ef3fcaa376bc49499243508abaee49442021-04-21T08:11:53ZengFinnish Social and Health Informatics AssociationFinnish Journal of eHealth and eWelfare1798-07982017-11-019410.23996/fjhw.61065Volume, benefits and factors that influence inter-municipal ICT cooperation in relation to ICT-related social services and healthcare servicesAri Juhani Helin0Tomi Dahlberg1University of TurkuTurku School of Economics at University of Turku, Turku, Finland and Aalto University Business School, Helsinki, Finland Information and communication technology (ICT) has become an integral part of the daily municipal administration, production and development of municipal services. Social services and health care account for ≥ 50% of municipal ICT expenditure. Municipalities operate and develop their ICT activities with limited ICT resources. This is an incentive for inter-municipal ICT cooperation. Four sets of secondary data are analysed in this article to evaluate how ICT cooperation is carried out in 20 Finnish municipal regions. Transaction cost economics (TCE), resource-based view (RBV), resource dependency theory (RDT) and the concepts of Granovetter’s social network theory are reviewed. The data are used to describe the expected and perceived economic and social benefits of inter-municipal ICT cooperation, and to understand the social connections that influence the execution of inter-municipal ICT cooperation. The data analysis revealed distinctive differences in the amount and forms of ICT cooperation, and regarding its governance. The results suggest that public organisations were able to benefit substantially from well-organised ICT cooperation. The characteristics of social networks were also found to relate to variations in the degree to which ICT cooperation was performed. https://journal.fi/finjehew/article/view/61065information systemsinformation managementcommunicationmunicipalitiessocial serviceshealthcare ICT
collection DOAJ
language English
format Article
sources DOAJ
author Ari Juhani Helin
Tomi Dahlberg
spellingShingle Ari Juhani Helin
Tomi Dahlberg
Volume, benefits and factors that influence inter-municipal ICT cooperation in relation to ICT-related social services and healthcare services
Finnish Journal of eHealth and eWelfare
information systems
information management
communication
municipalities
social services
healthcare ICT
author_facet Ari Juhani Helin
Tomi Dahlberg
author_sort Ari Juhani Helin
title Volume, benefits and factors that influence inter-municipal ICT cooperation in relation to ICT-related social services and healthcare services
title_short Volume, benefits and factors that influence inter-municipal ICT cooperation in relation to ICT-related social services and healthcare services
title_full Volume, benefits and factors that influence inter-municipal ICT cooperation in relation to ICT-related social services and healthcare services
title_fullStr Volume, benefits and factors that influence inter-municipal ICT cooperation in relation to ICT-related social services and healthcare services
title_full_unstemmed Volume, benefits and factors that influence inter-municipal ICT cooperation in relation to ICT-related social services and healthcare services
title_sort volume, benefits and factors that influence inter-municipal ict cooperation in relation to ict-related social services and healthcare services
publisher Finnish Social and Health Informatics Association
series Finnish Journal of eHealth and eWelfare
issn 1798-0798
publishDate 2017-11-01
description Information and communication technology (ICT) has become an integral part of the daily municipal administration, production and development of municipal services. Social services and health care account for ≥ 50% of municipal ICT expenditure. Municipalities operate and develop their ICT activities with limited ICT resources. This is an incentive for inter-municipal ICT cooperation. Four sets of secondary data are analysed in this article to evaluate how ICT cooperation is carried out in 20 Finnish municipal regions. Transaction cost economics (TCE), resource-based view (RBV), resource dependency theory (RDT) and the concepts of Granovetter’s social network theory are reviewed. The data are used to describe the expected and perceived economic and social benefits of inter-municipal ICT cooperation, and to understand the social connections that influence the execution of inter-municipal ICT cooperation. The data analysis revealed distinctive differences in the amount and forms of ICT cooperation, and regarding its governance. The results suggest that public organisations were able to benefit substantially from well-organised ICT cooperation. The characteristics of social networks were also found to relate to variations in the degree to which ICT cooperation was performed.
topic information systems
information management
communication
municipalities
social services
healthcare ICT
url https://journal.fi/finjehew/article/view/61065
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