The importance of international ISO standards application for enterprise management and ensuring customer satisfaction
ISO standards contain requirements for quality management, environmental management, food safety management, information security systems management, risks management, social responsibility management, etc. The organizations, whose employees at all organizational levels understand the importance of...
Main Author: | Babić Jasna |
---|---|
Format: | Article |
Language: | English |
Published: |
Srpsko udruženje za marketing
2011-01-01
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Series: | Marketing (Beograd. 1991) |
Subjects: | |
Online Access: | http://scindeks-clanci.ceon.rs/data/pdf/0354-3471/2011/0354-34711103180B.pdf |
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