Leveraging Engaged Parties in SIP Domains of eTOM Framework by using ITSM Reference Model

the telecommunications industry plays an important role in providing ICT services to a wide range of customers. In addition to individual customers, corporate customers also are user of these services and have an important role to make return on investment for telecom companies (Telcos). Therefore,...

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Bibliographic Details
Main Authors: Faranak Mireskandari, Ramin Nasiri, Gholamreza Latif Shabgahi
Format: Article
Language:English
Published: Science and Research Branch,Islamic Azad University 2016-11-01
Series:Journal of Advances in Computer Engineering and Technology
Subjects:
Online Access:http://jacet.srbiau.ac.ir/article_9763_a7ea5e66a9bd361312138dd6fb9516d0.pdf