QUEUING ANALYSIS OF CAR SERVICING CUSTOMERS USED SINGLE CHANNEL MODEL AND KENDALL'S NOTATION IN PT. ARMADA MOBIL PURWOKERTO

QUEUING ANALYSIS OF CAR SERVICING CUSTOMERS USED SINGLE CHANNEL MODEL AND KENDALL'S NOTATION IN PT. ARMADA MOBIL PURWOKERTO

This study aims to identify the customer’s problem queue, specify the model queue, the arrival and customer service frequency distributions at PT. Armada Mobil Purwokerto. Methods of the research conducted by observing and measuring directly the research object, the data from the study was calcul...

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Bibliographic Details
Main Authors: Tugiyono, Ida Betanursanti
Format: Article
Language:English
Published: Industrial Engineering Department Faculty of Industrial Technology Universitas Ahmad Dahlan 2013-04-01
Series:Spektrum Industri: Jurnal Ilmiah Pengetahuan dan Penerapan Teknik Industri
Subjects:
single channel
Poisson distribution
dan Kendall’s notation
Online Access:http://journal.uad.ac.id/index.php/Spektrum/article/view/1636/1134
id doaj-ec260bec529e4c04920872b6e6248e01
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spelling doaj-ec260bec529e4c04920872b6e6248e012020-11-24T21:08:38ZengIndustrial Engineering Department Faculty of Industrial Technology Universitas Ahmad DahlanSpektrum Industri: Jurnal Ilmiah Pengetahuan dan Penerapan Teknik Industri1693-65902442-26302013-04-011111327QUEUING ANALYSIS OF CAR SERVICING CUSTOMERS USED SINGLE CHANNEL MODEL AND KENDALL'S NOTATION IN PT. ARMADA MOBIL PURWOKERTOTugiyono0Ida Betanursanti1Program Studi Teknik Industri Sekolah Tinggi Teknologi Muhammadiyah KebumenProgram Studi Teknik Industri Sekolah Tinggi Teknologi Muhammadiyah KebumenThis study aims to identify the customer’s problem queue, specify the model queue, the arrival and customer service frequency distributions at PT. Armada Mobil Purwokerto. Methods of the research conducted by observing and measuring directly the research object, the data from the study was calculated according to the theory of queues. The result appropriate to single channel queuing model Poisson distribution of the arrivals, exponential distribution of the time service. The characteristized of Kendall’s notation is M/M/3/3/571.http://journal.uad.ac.id/index.php/Spektrum/article/view/1636/1134single channelPoisson distributiondan Kendall’s notation
collection DOAJ
language English
format Article
sources DOAJ
author Tugiyono
Ida Betanursanti
spellingShingle Tugiyono
Ida Betanursanti
QUEUING ANALYSIS OF CAR SERVICING CUSTOMERS USED SINGLE CHANNEL MODEL AND KENDALL'S NOTATION IN PT. ARMADA MOBIL PURWOKERTO
Spektrum Industri: Jurnal Ilmiah Pengetahuan dan Penerapan Teknik Industri
single channel
Poisson distribution
dan Kendall’s notation
author_facet Tugiyono
Ida Betanursanti
author_sort Tugiyono
title QUEUING ANALYSIS OF CAR SERVICING CUSTOMERS USED SINGLE CHANNEL MODEL AND KENDALL'S NOTATION IN PT. ARMADA MOBIL PURWOKERTO
title_short QUEUING ANALYSIS OF CAR SERVICING CUSTOMERS USED SINGLE CHANNEL MODEL AND KENDALL'S NOTATION IN PT. ARMADA MOBIL PURWOKERTO
title_full QUEUING ANALYSIS OF CAR SERVICING CUSTOMERS USED SINGLE CHANNEL MODEL AND KENDALL'S NOTATION IN PT. ARMADA MOBIL PURWOKERTO
title_fullStr QUEUING ANALYSIS OF CAR SERVICING CUSTOMERS USED SINGLE CHANNEL MODEL AND KENDALL'S NOTATION IN PT. ARMADA MOBIL PURWOKERTO
title_full_unstemmed QUEUING ANALYSIS OF CAR SERVICING CUSTOMERS USED SINGLE CHANNEL MODEL AND KENDALL'S NOTATION IN PT. ARMADA MOBIL PURWOKERTO
title_sort queuing analysis of car servicing customers used single channel model and kendall's notation in pt. armada mobil purwokerto
publisher Industrial Engineering Department Faculty of Industrial Technology Universitas Ahmad Dahlan
series Spektrum Industri: Jurnal Ilmiah Pengetahuan dan Penerapan Teknik Industri
issn 1693-6590
2442-2630
publishDate 2013-04-01
description This study aims to identify the customer’s problem queue, specify the model queue, the arrival and customer service frequency distributions at PT. Armada Mobil Purwokerto. Methods of the research conducted by observing and measuring directly the research object, the data from the study was calculated according to the theory of queues. The result appropriate to single channel queuing model Poisson distribution of the arrivals, exponential distribution of the time service. The characteristized of Kendall’s notation is M/M/3/3/571.
topic single channel
Poisson distribution
dan Kendall’s notation
url http://journal.uad.ac.id/index.php/Spektrum/article/view/1636/1134
work_keys_str_mv AT tugiyono queuinganalysisofcarservicingcustomersusedsinglechannelmodelandkendallsnotationinptarmadamobilpurwokerto
AT idabetanursanti queuinganalysisofcarservicingcustomersusedsinglechannelmodelandkendallsnotationinptarmadamobilpurwokerto
_version_ 1716760070891503616

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