QUALITY FUNCTION DEPLOYMENT AS A STRATEGIC PLANNINGTOOL
Quality Function Deployment (QFD) uses a house of quality to translate customerrequirements into engineering specifications. QFD has been widely used as a toolto develop new products. It has been adopted in thefields of education quality,service quality, software development and mar...
Main Authors: | Burcu DEVRİM İÇTENBAŞ, Hande ERYILMAZ |
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Format: | Article |
Language: | English |
Published: |
Social Sciences Research Society
2011-07-01
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Series: | International Journal of Social Sciences and Humanity Studies |
Online Access: | http://www.sobiad.org/ejournals/journal_IJSS/arhieves/2011_2/burcu_devrim_ictenbas.pdf |
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