COMMUNICATION, WORK PERFORMANCE AND HEARING IMPAIRMENT

• Main Author: Héctor Florencio Martínez Pérez
• Format: Article
• Language: Spanish
• Published: Fundación Unamuno 2015-11-01
• Series: Revista Orbis
• Subjects: Comunicación; Desempeño laboral; discapacidad auditiva; múltiples capacidades; subestimación
• Online Access: http://ojs.revistaorbis.org.ve/index.php/orbis/article/view/49

The objective of this research is to describe the work performance of employees with hearing disabilities in education and their communication style. Theoretically, Karns, Dow and Neville (2012), postulated that the deaf processed Visual and tactile stimuli in their tasks. In job performance there are the contributions of Treviño et al (2010), Chiavenato (2009, 2011) and Robbins and Judge (2009). Venezuelan laws are included as basis and strengthening of inclution-participation of the deaf. The methodology is phenomenological-hermeneutical (Van Manen, 2003), using techniques and tools as participant observation, interview and questionnaire, respectively. As a result it was obtained that deaf people role is skillfully in their jobs, provided they do not involve hearing and his style of communication is respected; they are more responsible, punctual, and collaborators. It is recommended to avoid understatement, pity and increase knowledge about the skills of the deaf; all capabilities are so valued.