Analysis of Customer Processes in a Mining Company
The aim of the thesis was to analyze the customer processes in the company. With the help of PEST analysis we found out in which external environment the given company operates. We then analyzed the sales activities of our customers. The main outcome of this work was the elaboration of a SWOT analys...
| Main Authors: | , , , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
EDP Sciences
2019-01-01
|
| Series: | E3S Web of Conferences |
| Online Access: | https://www.e3s-conferences.org/articles/e3sconf/pdf/2019/31/e3sconf_iims18_01004.pdf |