Defects analysis of specialized medical care on the otorhinolaryngology profile in Sverdlovsk oblast at the outpatient and inpatient stage levels

Issues of medical care quality examination are becoming more relevant at present, given the increase in the number of citizens’ appeals to the courts, an increase in the flow of patients with complaints to the Ministry of Health, and an analysis of the medical care quality is important for further i...

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Main Authors:	Abdulkerimov Khiiir, Davydov Roman, Kartashova Kseniia
Format:	Article
Language:	English
Published:	EDP Sciences 2020-01-01
Series:	BIO Web of Conferences
Online Access:	https://www.bio-conferences.org/articles/bioconf/full_html/2020/06/bioconf_icli2020_02002/bioconf_icli2020_02002.html

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spelling	doaj-eaf09c9233e24e62b9b25dfcaac3ce702021-04-02T16:24:59ZengEDP SciencesBIO Web of Conferences2117-44582020-01-01220200210.1051/bioconf/20202202002bioconf_icli2020_02002Defects analysis of specialized medical care on the otorhinolaryngology profile in Sverdlovsk oblast at the outpatient and inpatient stage levelsAbdulkerimov KhiiirDavydov RomanKartashova Kseniia0Ural State Medical University, Faculty of DentistryIssues of medical care quality examination are becoming more relevant at present, given the increase in the number of citizens’ appeals to the courts, an increase in the flow of patients with complaints to the Ministry of Health, and an analysis of the medical care quality is important for further improving the process of providing citizens with medical care and improving its quality level. The objective of this study was to analyze the structure of citizens’ complaints regarding the provision of medical care in the otorhinolaryngology profile, as well as to study the characteristics of quality defects in the provision of medical care.https://www.bio-conferences.org/articles/bioconf/full_html/2020/06/bioconf_icli2020_02002/bioconf_icli2020_02002.html
collection	DOAJ
language	English
format	Article
sources	DOAJ
author	Abdulkerimov Khiiir Davydov Roman Kartashova Kseniia
spellingShingle	Abdulkerimov Khiiir Davydov Roman Kartashova Kseniia Defects analysis of specialized medical care on the otorhinolaryngology profile in Sverdlovsk oblast at the outpatient and inpatient stage levels BIO Web of Conferences
author_facet	Abdulkerimov Khiiir Davydov Roman Kartashova Kseniia
author_sort	Abdulkerimov Khiiir
title	Defects analysis of specialized medical care on the otorhinolaryngology profile in Sverdlovsk oblast at the outpatient and inpatient stage levels
title_short	Defects analysis of specialized medical care on the otorhinolaryngology profile in Sverdlovsk oblast at the outpatient and inpatient stage levels
title_full	Defects analysis of specialized medical care on the otorhinolaryngology profile in Sverdlovsk oblast at the outpatient and inpatient stage levels
title_fullStr	Defects analysis of specialized medical care on the otorhinolaryngology profile in Sverdlovsk oblast at the outpatient and inpatient stage levels
title_full_unstemmed	Defects analysis of specialized medical care on the otorhinolaryngology profile in Sverdlovsk oblast at the outpatient and inpatient stage levels
title_sort	defects analysis of specialized medical care on the otorhinolaryngology profile in sverdlovsk oblast at the outpatient and inpatient stage levels
publisher	EDP Sciences
series	BIO Web of Conferences
issn	2117-4458
publishDate	2020-01-01
description	Issues of medical care quality examination are becoming more relevant at present, given the increase in the number of citizens’ appeals to the courts, an increase in the flow of patients with complaints to the Ministry of Health, and an analysis of the medical care quality is important for further improving the process of providing citizens with medical care and improving its quality level. The objective of this study was to analyze the structure of citizens’ complaints regarding the provision of medical care in the otorhinolaryngology profile, as well as to study the characteristics of quality defects in the provision of medical care.
url	https://www.bio-conferences.org/articles/bioconf/full_html/2020/06/bioconf_icli2020_02002/bioconf_icli2020_02002.html
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Defects analysis of specialized medical care on the otorhinolaryngology profile in Sverdlovsk oblast at the outpatient and inpatient stage levels

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