Gestión de la calidad universitaria: UNA visión desde la experiencia
The objective of this paper is to contribute with the study of quality management in a Higher Education institution and in its programs. The first part addresses the concepts of quality, leadership, evaluation, self-evaluation and accreditation. Then, we present the background of and achievement...
| Main Authors: | , |
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| Format: | Article |
| Language: | Spanish |
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Universidad Nacional, Costa Rica
2004-12-01
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| Series: | Revista Electronic@ Educare |
| Online Access: | http://www.revistas.una.ac.cr/index.php/EDUCARE/article/view/1178 |
| Summary: | The objective of this paper is to contribute with the study of quality management in a Higher Education institution and in its programs. The first part addresses the concepts of quality, leadership, evaluation, self-evaluation and accreditation. Then, we present the background of and achievements in the process of developing a high-level quality management at Universidad Nacional. Finally, the elements that must make up a quality management system are proposed. |
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| ISSN: | 1409-4258 |